This Privacy Policy explains how Smarpick, operated by Hejin Tengda Construction Engineering Co., Ltd., collects, uses and protects information when you visit or make a purchase through our website.

1. Information We Collect

We may collect information you provide when placing an order, contacting Customer Service, subscribing to communications or otherwise interacting with our website. This may include your name, email address, shipping address, billing information, order details and other information necessary to provide our services.

2. How We Use Information

Information may be used to:

• Process and fulfill orders;
• Provide shipping and order updates;
• Respond to customer service enquiries;
• Process returns, refunds and other requests;
• Maintain and improve our website and services;
• Prevent fraud, abuse or unauthorized activity.

3. Payment Information

Payment transactions are processed through the payment methods and service providers available at checkout. We do not intend to store complete payment card information on our own systems when payment is processed by a third-party payment provider.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, understand website usage and improve the shopping experience.

5. Information Sharing

We may share necessary information with service providers involved in payment processing, order fulfillment, shipping, website operation, customer support or other services required to operate our business. We do not sell personal information as a general business practice.

6. Data Security

We use reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.

7. Data Retention

Information may be retained for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, comply with applicable obligations and protect our legitimate interests.

8. Contact

If you have questions about this Privacy Policy or your personal information, please contact us at service@smarpick.com.